Lashes should never touch the eyelid! Lashes are supposed to be lightweight & painless. If you are feeling any discomfort or poking it’s either because the lashes are touching the eyelid/skin OR because the lashes are to heavy for your natural lashes and/or it’s to much glue! Also, if you’re feeling burning while getting service it’s because your bottom lashes aren’t secured properly which leaves room for the glue to seep through and/or the above tap is lifting your eyelid to much. Therefore, when choosing your lash tech choose wisely don’t just go off looks. Make sure they care for your natural lashes & not just your pockets💗